Help with accounts, purchases, gameplay, safety, privacy, and deletion requests.
Contact Support
Email joshuasash@gmail.com for help with Anagram Heist. Include your display name, the platform you are using, and a short description of the issue.
Gameplay Help
For play questions, open Settings in the app and choose How to play. If a match disconnects or a room code stops working, start a new room and contact support if the issue repeats.
Purchases And Membership
A membership is managed where it was bought: open Heist Club in the app for one bought on the web, or the App Store or Google Play for one bought there. For any other question about a purchase, email joshuasash@gmail.com with the platform you bought on and the approximate date.
Safety Reports
If another player uses an abusive display name or behaves in a way that violates the multiplayer safety rules, use the in-app report or block controls when available. You can also email joshuasash@gmail.com with the room code, display name, approximate time, and what happened.
Privacy And Account Deletion
Review the Privacy Policy or visit Account Deletion for account removal instructions.